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How do you connect a hive thermostat?

Author

John Thompson

Published May 04, 2026

To connect the receiver to the hub, put the hub into pairing mode. You can do this by selecting 'Install devices' within the Hive app menu. From there tap 'Add another device' and then 'Go' which will start the hubs search. Leave the hub searching and the receiver will change to a single flash of amber.

Likewise, how long does a hive thermostat take to pair?

Firstly, plug the hub into the router first using the new ethernet cable provided and then into the power. The hub will flash green (for up to 30 minutes) and will show a solid green with a flashing amber when it is ready to pair.

Furthermore, how do I connect to hive? To set up a Hive Hub, follow the below steps:

  1. Connect your hub to your broadband router using the Ethernet cable in the box.
  2. Connect your hub to a mains power socket using the power cable in the box.
  3. For the hub to work at its best you should avoid placing it on the floor or in an enclosed area such as a cupboard.

Similarly, how do I connect my hive thermostat to the app?

Press and hold both the left (back/”button 8″) and middle (menu/”button 7″) buttons on the bottom of the thermostat. On the app, go to “install a device”, “add another device”, “Go”. Devices should then all link and the status light should go green on the receiver.

How do you troubleshoot a thermostat?

How to Troubleshoot a Thermostat

  1. Check the thermostat temperatures. There are two temperatures to take into consideration when dealing with a thermostat; set point temperature and room temperature.
  2. Calibrate your room temperature.
  3. Check the connections.
  4. Take the thermostat out of the equation.

Related Question Answers

How do I know if my hive hub is connected?

Go to 'Menu' in the Hive app, tap 'Manage devices' then refresh the page. If the hub is showing as 'connected' there's no need to follow the remaining steps. Step 3. Check that the ethernet cable is connected correctly to your broadband router.

How does hive 360 connect to thermostat?

Go to the Menu, tap 'Install devices' then select 'Hub 360', follow the on-screen instructions. That's it! You can now pair your other Hive devices by tapping 'Install devices' in the app or online dashboard. Hive Hint: The two USB ports on the rear of your Hive Hub 360 are for future upgrades.

How long does it take for a thermostat to reset?

With some units, the homeowner can install the batteries backward for five seconds to reset. Some units have a recessed reset button that can be pushed with a paper clip, held for five seconds, and then released. For some thermostats, a little extra effort may be necessary.

Do I need a hive hub for hive thermostat?

Do I need a Hive Hub to use my Hive Thermostat? Yes. The Hub is the heart of your Hive system and allows you to control your devices remotely.

How do I get my hive back online?

Let try what we call a network restart to get your hub back online.
  1. Switch your Hive hub and broadband router off.
  2. Remove the Ethernet cable that's plugged into your broadband router from your Hive hub.
  3. Swap this Ethernet cable into a different spare port in your broadband router.
  4. Turn your broadband router back on.

How do I install new hive hub?

To set up a Hive Hub, follow the below steps:
  1. Connect your hub to your broadband router using the Ethernet cable in the box.
  2. Connect your hub to a mains power socket using the power cable in the box.
  3. For the hub to work at its best you should avoid placing it on the floor or in an enclosed area such as a cupboard.

How do I reset my hive?

To reset your Hive Active Plug, press and hold the button on the front for ten seconds. Once you see the light double flashing amber, you're done! Try installing your Hive Active Plug in your Hive app or online dashboard again. If you're still not back up and running please contact us.

Can't connect to my hive hub?

Let try what we call a network restart to get your hub back online.
  1. Switch your Hive hub and broadband router off.
  2. Remove the Ethernet cable that's plugged into your broadband router from your Hive hub.
  3. Swap this Ethernet cable into a different spare port in your broadband router.
  4. Turn your broadband router back on.

How do I put my hive hub in pairing mode?

If you already have a Hive Hub just put it into pairing mode. To do this press the button at the rear of the hub for 1 second and release it. The middle light should now flash AMBER showing it is in pairing mode.

How do I connect my hive to my phone?

Log in to Hive Account, go to Settings > Install Devices > Click 'Other Hive Devices' - your Hive Hub which is connected to your broadband router should now be flashing Amber.

Does hive have to be plugged into router?

Designed to live anywhere Hive Hub 360 connect through Wi-Fi so you don't need to plug it into your router.

Can I install Hive heating myself?

And the Receiver lets your thermostat and boiler talk to each other when they are fitted close to your boiler. Please note: this product does not include installation. You can either install it yourself or take a look at our package with professional installation included.

Does hive work without wifi?

Hive Active Heating - Your heating will continue to work. Until your broadband connection is restored you can control your heating manually from your thermostat. However, you will not receive any notifications or status updates until your broadband connection is restored.

How do I manually use the hive thermostat?

Turn the dial anti-clockwise to lower the target temperature. Push the dial to wake up the thermostat. Once the screen turns on press the Menu button. Turn the dial to select Heat, then push the dial.

How long does it take to install hive?

How long is the Hive Active Heating installation process? The installation process for Hive Active Heating should take less than 60 minutes.