Is there a warranty on Juuls?
Mason Cooper
Published May 14, 2026
Accordingly, does Juul have warranty?
JUUL Labs, Inc. only warrants JUUL against defects in materials and workmanship under normal use for 1 year from date of retail purchase from www.JUUL.com and from authorized JUUL retailers by the original purchaser (this Limited Warranty is NOT transferable to subsequent purchasers).
Likewise, where is the Juul warranty code? The JUUL Serial Number is a unique combination of eight characters (letters and numbers) engraved on the back of your device, below the JUUL logo. JUUL serial numbers only use the number 0 (zero) and 1 (one) and not the letter O (as in Oscar) or I (as in India).
Accordingly, how do I claim my warranty on Juul?
Log in to your age-verified JUUL account at JUUL.com, or if you do not already have one, create a new JUUL account online, and age verify. You must pass the age verification process and agree to the Terms and Conditions and Privacy Policy to receive warranty service.
How long does the Juul device last?
According to Juul, each full charge of a Juul lasts about as long as one Juulpod lasts, roughly 200 puffs. The battery takes about an hour to fully charge on the magnetic charger that comes with the device and then it's ready to go. The battery lasts longer if it maintains a consistent charge.