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Glam Ledger

Where is TUI head office?

Author

James Williams

Published Apr 24, 2026

Hanover, Germany

Besides, where is Tui based?

TUI Travel PLC was a British leisure travel group headquartered in Crawley, West Sussex. The company was formed on 3 September 2007 by the merger of First Choice Holidays PLC and the Tourism Division of TUI AG, which owned 56.4%. The company operated in 180 countries and claimed 30 million customers.

Additionally, who is the CEO of TUI UK? Friedrich Joussen

Similarly, it is asked, how do I contact Tui?

Find your local TUI shop. Holidays booked with TUI Contact Centre: Please call 0203 451 2688. Cruise holidays: Please call 0203 451 2682. Twin centre holidays: Please call 0203 451 2688.

Is Thomas Cook part of TUI?

No TUI is not a part of Thomas Cook and both are separate companies. TUI is preparing measures to support. If TUI customers are booked on #ThomasCook Airlines flights and those should not be flying anymore, replacement flights will be offered. However a handful of its holiday packages do feature Thomas Cook flights.

Related Question Answers

What country owns Tui?

British

Who owns Tui?

TUI Group

What does TUI stand for?

Touristik Union International

What are TUI aims?

We focus on solutions rather than problems and strongly believe that tourism can be a global force for good: it brings people together and fosters cultural understanding and solidarity; it transfers knowledge and prosperity; and it drives the development of societies around the world. We 'work global and act local'.

What awards have Tui won?

Friday night, the Belgian tourism sector has awarded its annual Oscars, the Travel Magazine Travel Awards for the 21st year. Tour Operator TUI has been awarded the Best Tour Operator Award for both air and snow vacations. TUI fly is not left out since the airline has received the “Aviation Excellence” award.

What does TUI Airline stand for?

TUI AG (short for Touristik Union International), also known as TUI Group, is an Anglo-German multinational travel and tourism company headquartered in Hannover, Germany. It is the largest leisure, travel and tourism company in the world, and it owns travel agencies, hotels, airlines, cruise ships and retail stores.

What airlines do TUI own?

There are five airlines in the TUI Group operating around 150 medium- and long-haul aircraft, including the largest fleet of the latest Boeing Dreamliners. The airlines are TUI Airways, TUI fly, TUI fly Belgium, TUI fly Netherlands and TUI fly Nordic, serving more than 180 destinations around the world.

Is Tui a budget airline?

6) TUI Fly is a major German holiday charter airline. AirlineRatings.com praised the airline for its generous room and quality in-flight entertainment options for a budget carrier.

How do I make a complaint against TUI?

If we cannot resolve the problem at the resort or during your flight, you must notify us of your claim within 28 days of your return from holiday. To make a complaint, please contact us. Please provide us with as much information as possible, including your booking reference and holiday dates where applicable.

How do I complain to Tui?

COMPLAINTS
  1. To make a complaint, please complete our online form.
  2. Please provide as much information as possible, including your booking reference and holiday dates, where applicable.
  3. Alternatively, call us on 0203 451 2699.

How do I contact TUI by email?

CONTACT US
  1. FOR HOLIDAYS.
  2. Email: Phone: 1800-11-2737 (Press 1, then Press 1)
  3. FOR CUSTOMER SERVICE.
  4. Email: Phone: 1800-11-2737 (Press 1, then Press 2)
  5. Escalation - Customer Service Manager- 7428793177.

How do I get my money back from Tui?

“And, please don't call if you haven't received your refund credit yet as our teams won't be able to process your refund. “You can call 0203 451 2868 between 9am and 7pm from Monday to Friday.”

What is TUI cancellation policy?

Cancellation charges are based on how many days before your booked departure we receive your cancellation notice, and reflect a percentage of the total cost of your booking, not including your insurance premium.

How long does TUI compensation take?

It's best to claim directly with us, as compensation claims companies will take a cut from your compensation for their services. We aim to process your claim within 28 days – although, it can take a little longer in busy periods.

What is going on with TUI?

TUI is suspending package holidays, hotel stays and cruises amid growing fears around coronavirus. The FCO announced today that it is advising Brits against 'all but essential' travel abroad.

How long does it take TUI to pay compensation?

It's best to claim directly with us, as compensation claims companies will take a cut from your compensation for their services. We aim to process your claim within 28 days – although, it can take a little longer in busy periods.

What happens if I cancel my Tui holiday?

If you're travelling on a TUI flight as part of package, here are our cancellation charges. Just so you know, removing a passenger from your booking might mean that your overall holiday cost goes up. Your deposit is non-refundable, even if the cancellation charge calculated is lower than the deposit amount paid.

Who owns Thomson?

TUI Group TUI Northern Europe Ltd

When was first choice founded?

70% of the airline's services were operated for its parent company, rising to 85% in the summer season, with the remainder on behalf of some 120 other tour operators.

First Choice Airways.

IATA ICAO Callsign DP FCA JETSET
Founded April 11, 1987 (as Air 2000)
Commenced operations 2004

Is Tui in danger of collapse?

While there is no suggestion Tui is in danger of suffering the same fate as Thomas Cook, it has been one of the worst-hit companies amid the coronavirus crisis. Its share price has declined by two-thirds since the outbreak began, with the flow of global tourism choked off by travel restrictions imposed by governments.

Is Tui safe to book with?

To give you peace of mind, we'd like to reassure you that all of our package holidays are ATOL protected, and all of our Marella Cruises or TUI River Cruises bookings which are cabin-only or sail from a UK port are protected under the ABTA bonding scheme, so you can pay your balance with confidence.

How safe is TUI Airlines?

The airline has no crashes on its safety record. 6) TUI Fly is a major German holiday charter airline. It, too, has never suffered a crash.

Is Tui still trading?

No, Tui and Thomas Cook are completely separate companies, a spokesperson has confirmed. According to its website, Tui UK and Ireland, part of Tui Group, is the business behind the Tui, First Choice and Marella Cruises brands, as well as Crystal Ski Holidays and Tui Lakes & Mountains.